Shipping policy
Shipping Policy
At AlphaMens Store, every product is made to order and fulfilled through a global network of trusted production partners.
Our advanced fulfillment technology automatically helps select the best available production and shipping solution based on your location, product availability, delivery efficiency, and cost.
The goal is simple: quality production, competitive shipping costs, and fast delivery whenever possible.
Production & Shipping
Orders typically require 2–7 business days for production before shipping.
Whenever possible, your order is produced closer to your location to help reduce shipping distance, delivery time, and unnecessary costs.
If a product, size, or color is unavailable locally, another qualified production provider may be selected.
The exact shipping cost and estimated delivery time are displayed at checkout before you complete your purchase.
Multiple Shipments
Different products may occasionally be produced at different facilities.
If you order multiple items, they may arrive in separate packages and on different dates. Tracking information will be provided when available.
Delivery & Customs
Delivery times are estimates and may be affected by carriers, weather, holidays, customs, or other circumstances outside our control.
International orders may be subject to customs duties or import taxes when local fulfillment is unavailable.
Shipping Support
Our fulfillment network is backed by 24/7 customer support, allowing shipping and production issues to be investigated at any time.
If your order is delayed, lost, damaged, or has another delivery issue, contact AlphaMens and we will work with our fulfillment network to find an appropriate solution.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error after ordering, contact us as quickly as possible. Address changes may no longer be possible once production or shipping has started.
Contact Us
For shipping, tracking, or delivery assistance:
AlphaMens Store
steve@alphamens.ca
Please include your order number when contacting us.